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Industry Guides

How product tours and onboarding play out across specific industries — SaaS, fintech, devtools, e-commerce, healthcare, education, and developer platforms. Each guide covers the regulatory constraints, the user expectations, the activation metrics that move the needle, and the patterns that work (and the ones that backfire) for that vertical. Sector-specific advice you cannot get from a generic "best practices" post.

2 articles

Industry Guides
Design tool onboarding: feature discovery in complex UIs
Design tool onboarding: feature discovery in complex UIsHow design tools like Figma and Canva handle feature discovery through progressive disclosure, contextual tours, and accessible onboarding patterns.Apr 12 · 13 min readIndustry Guides
HR tech onboarding: employee self-service training tours
HR tech onboarding: employee self-service training toursBuild accessible, role-aware training tours for HR SaaS portals. Covers ADA compliance, WCAG patterns, and self-service onboarding with code examples.Apr 12 · 10 min read