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Build vs Buy

20 articles

Build vs Buy
TCO comparison: 3 years of Appcues vs 3 years of Tour Kit
TCO comparison: 3 years of Appcues vs 3 years of Tour KitWe modeled the full 3-year total cost of ownership for Appcues and Tour Kit at three MAU tiers. See every line item, the compounding effects, and where each tool wins.Apr 9, 2026 · 8 min read
Build vs Buy
The developer's calculator: DIY tour vs library vs SaaS
The developer's calculator: DIY tour vs library vs SaaSCalculate the real cost of DIY tours, libraries, and SaaS tools. Compare 3-year TCO with sourced numbers before committing engineering hours.Apr 9, 2026 · 10 min read
Build vs Buy
How to calculate onboarding software ROI (2026)
How to calculate onboarding software ROI (2026)Calculate onboarding software ROI with concrete formulas, benchmark data, and a fill-in worksheet. Includes build vs buy cost comparison for 2026.Apr 9, 2026 · 12 min read
Build vs Buy
Data ownership in onboarding: who owns your tour analytics?
Data ownership in onboarding: who owns your tour analytics?Examine who actually owns your product tour analytics data when using SaaS onboarding tools. Compare vendor custody, GDPR roles, and code-owned alternatives.Apr 9, 2026 · 11 min read
Build vs Buy
Why onboarding SaaS tools charge per MAU (and why that's a problem)
Why onboarding SaaS tools charge per MAU (and why that's a problem)Break down why per-MAU pricing in onboarding tools like Appcues and Pendo penalizes product growth. See real costs at scale and alternatives.Apr 9, 2026 · 9 min read
Build vs Buy
No-code onboarding is technical debt (and why developers should own it)
No-code onboarding is technical debt (and why developers should own it)No-code onboarding tools create hidden technical debt through vendor lock-in, CSS overrides, and knowledge silos. Here's the code-first alternative.Apr 9, 2026 · 10 min read
Build vs Buy
How Much Does Onboarding Software Really Cost? (2026 Complete Guide)
How Much Does Onboarding Software Really Cost? (2026 Complete Guide)Compare the real cost of onboarding software in 2026: SaaS pricing, in-house builds, and open-source TCO with a 3-year breakdown.Apr 9, 2026 · 10 min read
Build vs Buy
Onboarding tool evaluation checklist for engineering teams
Onboarding tool evaluation checklist for engineering teamsScore product tour tools across 8 engineering criteria before committing. Covers bundle size, accessibility, TypeScript support, and vendor lock-in risk.Apr 9, 2026 · 13 min read
Build vs Buy
One-time license vs subscription: the math for bootstrapped teams
One-time license vs subscription: the math for bootstrapped teamsCompare 3-year total cost of one-time licenses vs subscriptions for bootstrapped teams. Real pricing data from onboarding tools and subscription fatigue.Apr 9, 2026 · 10 min read
Build vs Buy
Open source onboarding: what $0 actually costs in developer time
Open source onboarding: what $0 actually costs in developer timeCalculate the real cost of free onboarding libraries. Developer time, maintenance burden, and abandoned projects add up fast. See the math.Apr 9, 2026 · 9 min read
Build vs Buy
The real cost of Pendo for a Series A startup
The real cost of Pendo for a Series A startupBreak down Pendo's true cost for Series A startups: the $7K starter trap, $35K graduation shock, and hidden fees. See the 3-year TCO before you sign.Apr 9, 2026 · 9 min read
Build vs Buy
How to pitch your CTO on switching from SaaS to open-source onboarding
How to pitch your CTO on switching from SaaS to open-source onboardingBuild a CTO-ready case for replacing Appcues or Pendo with an open-source onboarding library. Includes cost math, security arguments, and objection handling.Apr 9, 2026 · 14 min read
Build vs Buy
The real cost of Appcues for a 10,000 MAU SaaS
The real cost of Appcues for a 10,000 MAU SaaSBreak down every line item of an Appcues contract at 10K MAU. See pricing tiers, hidden fees, and the math on build vs buy for engineering-led teams.Apr 9, 2026 · 11 min read
Build vs Buy
The real cost of Userpilot for growing SaaS teams
The real cost of Userpilot for growing SaaS teamsBreak down Userpilot's actual cost at 2,000, 5,000, and 10,000 MAU. See the pricing cliffs, hidden add-ons, and what alternatives cost in 2026.Apr 9, 2026 · 9 min read
Build vs Buy
The developer tax: how SaaS tools slow down engineering teams
The developer tax: how SaaS tools slow down engineering teamsSaaS tools cost more than their subscription price. Calculate the real developer tax from bundle bloat, integration maintenance, and vendor lock-in.Apr 9, 2026 · 4 min read
Build vs Buy
Can you use Tour Kit without the Pro license? (free vs Pro breakdown)
Can you use Tour Kit without the Pro license? (free vs Pro breakdown)See exactly what Tour Kit's free MIT packages include and when the $99 Pro license becomes worth it. Package-by-package comparison with code examples.Apr 9, 2026 · 10 min read
Build vs Buy
How we set Tour Kit's price at $99 (building in public)
How we set Tour Kit's price at $99 (building in public)The real pricing decision behind Tour Kit's $99 one-time license. Unit economics, anchoring psychology, and why we left subscription revenue on the table.Apr 9, 2026 · 10 min read
Build vs Buy
Vendor lock-in in onboarding: what happens when you want to leave
Vendor lock-in in onboarding: what happens when you want to leaveSaaS onboarding tools trap your tour logic in proprietary formats. See real migration costs, lock-in patterns, and how code-owned alternatives work.Apr 9, 2026 · 11 min read
Build vs Buy
When SaaS onboarding makes sense (honest assessment from a library author)
When SaaS onboarding makes sense (honest assessment from a library author)A library author explains six scenarios where SaaS onboarding tools beat code-based libraries. Honest trade-offs with sourced data to help you decide.Apr 9, 2026 · 10 min read
Build vs Buy
Why YC startups should skip SaaS onboarding tools
Why YC startups should skip SaaS onboarding toolsYC startups burn runway on $300/mo onboarding SaaS when their engineers can ship the same flows in a day. Here's the math and the code.Apr 9, 2026 · 9 min read